Frequently Asked Questions

Everything you need to know about shopping with Aqua Amore Limited.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the UK.

What is your return policy?

We offer a 30-day return policy for most items. Products must be unopened, in their original packaging, and in a resaleable condition to qualify for a full refund.

Which payment methods do you accept?

Aqua Amore Limited accepts all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Can I track my order once it has been dispatched?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery progress.

Do you offer international shipping?

Currently, we primarily serve customers within the United Kingdom. Please contact our support team for specific inquiries regarding international shipping rates and availability.

How do I contact customer support if there is an issue?

You can reach our dedicated support team via the contact form on our website or by emailing [email protected]. We aim to respond to all inquiries within 24 hours.